Job Description

Product Designer

Hybrid in Mountain View CA (3-days on site per week)

Job Overview:

Our mission is powering prosperity around the world. Every day we innovate with our flagship financial products. No matter your financial need, we have a solution that can help. Whether you're a consumer, self-employed, or a small business owner, we're in your corner to help make your dreams of prosperity come true through technology that touches the lives of almost 50 million people. The Platform Acceleration Group’s Core Design team is looking for a Senior Product Designer who is excited to create customer and developer experiences, and contribute to company's platform capabilities. This role requires a dynamic individual who is excited to deliver in a fast-paced, highly collaborative environment, with a strong ability to go deep into the details, step back and connect the dots for a more strategic perspective.

Responsibilities:

• Apply strategic thinking to design and deliver innovative end-to-end user experiences that optimize among user needs, business goals, and technological realities across web & mobile platforms
• Contribute to innovative features for identity / sign-up experiences for product platform
• Steward our platform by delivering consistent, yet scalable experiences and flows Great storyteller, able to influence an audience by visualizing ideas and concepts for internal teams, partners and customers
• Turn visions into concepts, and translate those concepts into designs that illustrate simplicity, despite complexity of the system
• Deliver product design specifications, wireframes and prototypes
• Use facilitative skills to drive the best outcome for multiple stakeholders across a matrixed organization, resulting in others learning from you, and inspiring others to want to work with you

Qualifications

• Four-year degree in Human Computer Interaction, graphic design, or other relevant field. Graduate degree is a plus.
• Experience working for an Identity / Authentication Platform team
• 4+ years of experience in interaction design, product design, service design, or related field.
• Knowledge and experience with driving and applying user-centered design processes while working collaboratively with customers, along with cross-functional teams including engineering, product management, and user research. Seasoned in Agile development processes.
• Experience working in technically complex initiatives, and can marry user experiences with technical architecture.
• Deep knowledge of user experience methods, innovation, ideation, storytelling, prototyping, design frameworks, concept visualization, problem-framing skills and design principles.
• Understanding and leveraging systems thinking to define end-to-end, platform-centric experiences. Prior experience in a platform team is a plus.
• Proven track record in setting a vision for great customer experiences, inspiring others to get behind the vision, and ultimately delivering products and services that are known for their delightful experience and ease of use.
• Exemplary ability to build positive, collaborative relationships across teams/groups/functions through facilitative leadership to deliver great results and to "raise the bar" continually as an effective leader of positive change.
• Organized, self-directed, efficient and able to manage multiple and complex projects in a timely manner.
• A passion for creating products that resonate on an emotional level.
• Strong online portfolio available for viewing.

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