Job Description

Essential Job Duties

Provide timely international and domestic freight quotes
Identify, schedule, and manage cost effective inbound & outbound shipments; handle required paperwork, and maintain data in the appropriate systems.
Interface with sales, purchasing, customer service, order management, and transportation providers to ensure the smooth and timely flow of materials.
Process international paperwork for orders; ensure all shipments are proactively expedited through customs and are imported /exported in accordance with customs compliance.
Track inbound and outbound shipments, drop shipments, freight auditing, and customs compliance, ensuring all shipments are delivered within their schedule.
Ensure adherence to all legal and regulatory freight requirements to ensure compliance
Validate the accuracy of data received; perform quality checks of documents processed
Notify management of issues, concerns and opportunities for improvement
Identify service failures in a timely manner, and process credit requests with carriers
Research missing or damaged freight and file claims accordingly
Actively gather data and generate reports to analyze freight carrier performance and continually improve freight costs and processes
Unwrap and check in inbound pallets that arrive
Maintain clean and organized receiving and shipping areas

Competencies

Demonstrated initiative and attention to detail/quality
Action oriented and customer focused
Excellent written and verbal communication skills
Self-directed; able to overcome obstacles to meet deadlines

Experience

4+ years of experience shipping or freight experience
Experience in the IT field a plus

Software Requirements

Proficiency with Netsuite and Microsoft Office (Outlook, Word, Excel, PowerPoint)

ServerMonkey is an equal opportunity employer

Location: 2130 W Sam Houston Pwky N

Houston TX 77043

Hour: Monday through Friday, 9:00-6:00 with an hour lunch break, no weekends

Hourly Rate: 18/hr plus full benefits

Job Tags

Hourly pay, Work at office, Monday to Friday,

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